Wednesday Apr 18, 2018
9:00 AM - 3:00 PM CDT
Propane Basics for Office Training (Office Basics)
This is a one-day course that will help office personnel identify propane characteristics and equipment procedures basic to supporting the services of the propane marketer. Included in the course:
• Identifying the basic components of propane tanks and cylinders
• Identifying industry standards, safety codes and regulations;
• Procedures that promote customer safety for leak and odor complaints;
• Procedures for handling out of gas calls.
• Procedures for handling customer complaints;
• Procedures to help improve customer relations